Tickets USA Terms and Conditions


PLEASE READ THE FOLLOWING TEXT CAREFULLY. Rock World USA, LLC (“Rock World”) produces the Rock in Rio USA 2015 Music Festival (the “Festival”) and owns and operates the Site located at Rock World will offer Festival wristband vouchers through a Pre-Sale (the “Pre-Sale”) from 4pm Pacific Standard Time on September 26 until wristband vouchers run out. Purchasing wristband vouchers through the Pre-Sale means you have agreed to the following terms and conditions.


There will be no tickets for the Festival. Admission will be granted only to those holding valid RFID wristbands, which are issued in exchange for valid wristband vouchers. You will be able to purchase up to eight (8) general admission wristband vouchers and (2) two VIP wristband vouchers during the Pre-
Sale. YOU WILL NOT BE GRANTED ACCESS TO THE FESTIVAL WITH A VOUCHER; YOU MUST EXCHANGE THE VOUCHER FOR A WRISTBAND PRIOR TO THE FESTIVAL IN ACCORDANCE WITH THESE TERMS AND CONDITIONS. Pre-sale purchases are processed through the official Rock World sales platform at All purchases must comply with the terms and conditions of

Inventory is reserved when carted. Purchases are confirmed when check-out is completed within the given check out time frame (note the countdown clock on your screen). Unauthorized purchases will not be honored. All sales are final.


All Pre-Sale wristband vouchers are sold on a first come, first served basis. A limited number of wristband vouchers will be available during the Pre-Sale. During the Pre-Sale, we will only offer a portion of the total wristband vouchers available for the Festival. Ticketmaster, Rock World, and their respective affiliates make no guarantee that wristbands or wristband vouchers will be available to you during the Pre-Sale or any future sale period. Pre-Sale and Festival dates and times are subject to change
or cancellation without notice.


The Festival will be held on May 8-9, 2015, and on May 15-16, 2015. Each general admission wristband voucher grants the holder the right to one general admission wristband with access to the Festival for two (2) days on one of the two Festival weekends. Each VIP wristband voucher grants the holder the right to
one VIP admission wristband with access to the Festival for one (1) day on one of the two Festival weekends.

YOU WILL NOT BE ABLE TO SELECT THE DATE(S) OR WEEKEND(S) YOU DESIRE TO ATTEND THE FESTIVAL UNTIL JANUARY 12, 2015. Instead, upon purchase of a wristband voucher, you will be sent a validation code via email. Please keep this validation code. You will be able to select your preferred Festival date or dates by entering your validation code. If you do not select your preferred Festival date or dates by March 12, 2015 at 6:00 pm, Pacific Daylight Time, the right to choose between the two different Festival weekends or dates will be limited and subject to availability.


Upon purchase of your wristband voucher, you will be able to obtain your wristband by delivery or at will call, provided that wristbands purchased beginning on April 18, 2015 will only be available at designated will call locations during Festival days. You must show a valid government-issued photo ID (driver's
license, passport, school ID, etc.) to collect your wristbands at the will call location. If you select delivery at time of purchase, you must pay for delivery and provide a valid shipping address at the time of purchase. Wristbands will be delivered via UPS to valid addresses located within the continental United
States beginning approximately ten weeks prior to the Festival. Rock World does not guarantee delivery to incorrect or incomplete addresses or to addresses located outside of the continental United States.


Rock World reserves the right to postpone and/or change the Festival, including the venue, artists, time, and/or date of all or any portion of the Festival at any time without prior notice or compensation to you. Such postponement and/or change to the venue, artists, time, and/or date of the Festival shall not entitle
you to a refund or any other reduction in the wristband voucher or wristband price or compensation of any kind. If the Festival is postponed, your voucher or wristband will be valid for admission to the Festival on a date to be determined by Rock World in its sole discretion. You will not receive a refund in the
event of a postponement.

Neither wristband vouchers nor wristbands may be exchanged or refunded after purchase unless the Festival is cancelled, in which event you will receive a refund for the face value (or prorated face value, as applicable) of the wristband voucher or wristband corresponding to the specific date or dates cancelled.
No premiums, convenience fees, shipping, handling, or other fees will be refunded under any circumstances. No refund, credit or replacement wristband vouchers or wristbands will be provided on any complimentary wristbands or wristbands which have been purchased from an unauthorized wristband seller. Rock World shall not be liable for any costs or expenses made or incurred by the wristband voucher holder or wristband holder including, but not limited to, accommodation or transport costs, or
any direct or indirect losses or damage of whatever kind. Please do not purchase wristband vouchers if you are not certain you can attend the Festival.
Wristband and wristband vouchers may not be re-sold or otherwise transferred to any person or entity. Any such sale or transfer is void.


All Wristbands will be subject to specific wristband terms and conditions to be issued by Rock World.